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Leverage A Proven CRM Implementation Methodolgy

III. Leverage A CRM Software Implementation Methodolgy

There are several CRM implementation methodologies built from repeated experiences and regarded as proven roadmaps to success. The better implementation methodologies are disciplined, objective-oriented, fact-based and combine the needed ingredients for enterprise-wide systems success, which include people empowerment, process implementation, specialized tools and CRM software automation.

Seldom to organizations about to implement CRM software possess implementation methodology firmware, knowledge and experience. This is an area where you can get a great deal of leverage from either your CRM software vendor or professional services partner.

Shouldering project management responsibilities isn't for the average Joe or the fainthearted. It requires people who have a relentless, or one might say obsessive-compulsive, attention to detail. They must also be thick-skinned individuals, willing to withstand verbal barbs, insults to their genealogy and possibly some old-fashioned assualt from people tired of being prompted for their part of the project.


Customer Relationship Management
  1. Start with Business Strategy
  2. Assemble the Right Project Team
  3. Leverage an Implementation Methodology
  4. Insist Upon Structured Project Management
  5. Prepare For Change Management
  6. Plan Early For Dirty Data
  7. Consider Best Practices Utilization
  8. Don't Forget Risk Management